Leaflet distribution response rates depend on your business sector, complimentary marketing and, most importantly, your strategy. To discover how to dramatically increase your response rate, read How Effective is leaflet Distribution?

There are many compelling stats for leaflet distribution; here are a couple from MarketReach:

"90% of campaigns that included door drops saw an increase in new customers, compared to 59% of those without ." 

"Mail is generally remembered by customers with research showing it has 35% better recall than social media advertising and 49% more than email." 

Often, people judge their overall response rate on their first stage distribution rather than the whole campaign. Therefore, not seeing an instant response is common. Our online ordering platform guides and recommends the most effective strategies to ensure you have the best chance of success. You can try it today, Book Online. To learn more about improving response rates, read How Effective is leaflet Distribution?

The formula to increase the response rate from leaflet distribution is to send the right message (design and print) to the right people (targeting) consistently (multi-stage campaigns). Our online ordering platform guides and recommends the most effective strategies to ensure you can increase response rates. You can try it today, Book Online. To learn more about increasing response rates, read How Effective is leaflet Distribution?

You can now kick back, put your feet up, and relax! Our Production Team will start doing all the hard work, putting your campaign together for you. If you're wondering what's happening in the background, visit What Happens Next.

Yes, via your dashboard. Simply login, and you will see your orders.

If you request our design team to create a compelling leaflet design, we will contact you as per your chosen appointment. 

If your designer struggles to complete your artwork quickly, our design team is here to help. Just contact us. We won't book the distribution with Royal Mail until we have received print-ready artwork complete. 

If you requested a bespoke print option, our team will be in touch with the price. Once the artwork and print price are confirmed, we will process it for print.

For multi-stage campaigns, we repeat elements from your first stage for every subsequent stage - making it truly simpler, faster and greener for you! If we are creating artwork, it's all built into the price. Our design team will schedule when to go over a new design brief closer to the time.

If you're providing artwork, we recommend you send something fresh each time - there's no extra print cost to do this (for the same print specs). We will be in touch to let you know when to send the next artwork by.

We book distributions five weeks in advance to factor in design and print time. If you need it sooner, please contact us. 

Your distribution will be completed throughout the week you booked. This may be everything on Monday, or everything on Friday, or a little each day - that is down to the Royal Mail's scheduling that week.

We will then be in touch the following Monday to confirm completion. However, from time to time, your distribution may spread into the following week. This is typically due to unforeseen circumstances, such as a snow blizzard!

Yes. Once we have printed your flyers, we will post a couple of samples.

Once you are happy with your order, you pay to complete the order. This is the last page of the ordering platform. If you order a multi-stage campaign, you will pay for the subsequent stages four weeks before they are booked for delivery.

There are two options. For most businesses, it will be via direct debit through GoCardless. This is the perfect option for multi-stage campaigns. If you chose a one-off distribution, you could also choose to pay by card through Stripe.

Yes! We provide two forms of savings, one on volume and one on multi-stage campaigns. Our biggest volume discounts are at 25,000+ and 100,000+. With multi-stage savings for three stages, we provide a 5% saving and a 7.5% saving for six stages. To learn more, visit our drip effect marketing page.

No. You pay when you order, but only for one stage at a time. For multi-stage campaigns, you will pay for the subsequent stages four weeks before they are booked for delivery.

Our pricing structure combines the design (optional), print, fulfilment (boxing, labelling, palletising and couriering to the Royal Mail) and the actual distribution. Our online ordering platform shows the price on the right-hand side once you have chosen your postcode sectors. The per 1,000 rate factors in all the above, along with the quantity. Our rates reduce at 25,000+ and 100,000+ quantities.

If you cancel within 24 hours, you can receive a full refund, less any payment charges we incur. However, if we have produced some work, such as the print, you would need to pay for that. In addition, once the booking is placed with the Royal Mail, they have set penalties for cancellations, which you would be liable for. In these rare circumstances, one of our Sales Consultants can discuss options with you.

Yes, our service is subject to VAT at 20%.

 Yes, you can view and download all your invoices via your dashboard. 

As an ISO-registered company, we follow strict processes to ensure every element of your order has a complete paper trail. It's a lot of work, but it gives you a great guarantee! 

What's more, rather than using a team of potentially unreliable distributors, it is the Royal Mail posties who walk around distributing your flyers on our behalf. They are the most trusted operators for door-to-door distribution. For more information, read Royal Mail Door to Door.

We cover every address in the UK - over 29 million homes! How? The Royal Mail posties who walk around distributing your flyers on our behalf. For more information, read Royal Mail Door to Door.

Royal Mail only provide and quote for the distribution element. There's a lot that must happen before then. You need to find your ideal customers, design a compelling flyer, print it on the most appropriate paper, and box, label and palletise the leaflets according to the strict Royal Mail specifications, and then courier them (using specialist couriers only) to the relevant WBC(s). 

Going direct may work out cheaper if you have lots of spare time and know the specialist couriers. Otherwise, our price covers all of this. Clients find our service much simpler, faster and cheaper than the DIY alternative. For more information, read Royal Mail Door to Door.

We sure do! As part of the multi-award-winning The Flow Group, we are full ISO9001, ISO14001 and ISO27001 compliant. In addition, we are an accredited member of the DMA (Data & Marketing Association), the IPIA (Independent Print Industries Association) and JICMAIL (Joint Industry Committee for Mail).

If you just ran out of time to complete your leaflet distribution order, don't worry - you can keep going whenever it suits you. Simply log back in and continue with your order.